Internet notebook about my work: deep listening to facilitate positive change


Saturday 30 May 2009

5 leadership tips

In his last big performance for Shell managers, CEO Jeroen van der Veer had 5 tips for leadership:
1. Everyone knows an organization has to go from A to B, but leaders often forget to make it practical. What do you do tomorrow and what on Monday morning?
2. If society and the organization are professionalising, employees need to be longer in their job. With too much staff turnover, you cannot build a strong organization.
3. People tend to make things more complex. So good leaders need to make the work more simple.
4. Leaders should first listen, then provide direction and speed things up.
5. You are never finished with culture change.

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