Internet notebook about my work: deep listening to facilitate positive change


Wednesday 10 October 2012

Body language as message

This picture from the Guardian says it all: commun ication is not only about what you say, but formost how you say it. Tone of voice and body language send their own message. Hand gestures are either supporting your message or can be counterproductive. The New York Times analysed Romney's and Obama's hand gestures during their debate a few days ago. You can click on one of the three hand gestures and see the effect.

Analyzing the debate results in 10 hints for effective communication:
  • Be prepared
  • Show confidence
  • Watch your facial expression
  • Control your body language
  • Use effective hand gestures
  • Be assertive where needed
  • Be concrete, not abstract
  • Use simple language
  • Frappez toujours
  • Be positive.

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