Internet notebook about my work: deep listening to facilitate positive change


Sunday 11 April 2010

The fear to interact with stakeholders

Biodiversity experts from government and NGO have a similar fear to interact with stakeholders during an excursion in a workshop. You have to prepare them and push softly. They need to adapt to a new 'rationale', quite different from their normal professional interaction when they represent the law or gather scientific facts. Once they have overcome their initial 'cold water' fear, these interactions of probing into hopes and fears of daily life become meaningful. And afterwards they are perceived as the most successful parts of a workshop. Over the last 15 years I had exactly the same experiences in Latin America, Africa, Central Europe and now in Bangladesh. As facilitator you have to listen to all their objections and excuses in advance "why this part of the program is not appropriate and can disrupt already difficult relations". But keep in mind: perseverance will be rewarded!

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