Internet notebook about my work: deep listening to facilitate positive change


Wednesday 30 December 2009

Survey users before updating a website

Email outdistances all other communication channels in importance. This is one of the outcomes of a survey we just did among the CEC members (700). Research and advice, training and professional updating are core focus of most of the organizations where respondents work. Users indicate that web searches, web sites and online social networks are more important information channels than radio or television... perhaps even greater importance than print publications. The 120 respondents also indicate a preferred interest for a CEC website that provide links to key publications, expertise among CEC members and links to key training/e-learning resources.

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