Internet notebook about my work: deep listening to facilitate positive change

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Saturday, 28 November 2009

Personal communication channels

A testimonial from a credible source can enhance the acceptance of a proposition, or the findings of research. The prefeace by Lord Nicholas Stern in the WCPA Study 'Natural Solutions, Protected Areas helping people cope with climate change' definitely fulfills that role. In about 400 words the findings of the research are summarized in almost plain talk. Two messages: protected areas help mitigate and adapt to climate change. Policy makers should translate that positive role into policy and funding mechanisms. Lord Stern is an opinion leader and also an influential who can develop word-of-mouth referral channels to build a case for protected areas. So if 'used' in the right way, he can do more than just lend his name to the preface. Used implies here devoting extra time and effort to turn him into an active ambassador. Supplying him with the right tools and support to do such job. This is one of the recommendations we provided the organizers of the Granada Summit.

Communication analysis in advance can save money

The commissioners of the WCPA study on Protected Areas (PA) and Climate Change (CC) aimed to udate the PA community on CC and convince the CC community to give more attention to PAs. Unfortunately these two audiences are quite different in their attitude towards the subject: the PA community is not very familiar with CC, but quite favourable for a larger role and more resources for PAs. The CC community is hihly familiar with the subject, but not very favourable towards PAs: for them PAs have a rather negative image. The same messages that would update the PA community, would run a high risk of putting the CC community off. For them the communication residue would confirm their perception of the PA community as CC opportunists. Analysing in advance the beliefs, attitudes and knowledge of the audiences should have led to the conclusion that it would be better not to use the same media for different purposes to different audiences. In the end such analysis saves time and money and helps to realize the objectives.

Friday, 27 November 2009

Maps give us the bigger picture

A picture says more than a thousand words and a map more than any other illustration. The newspaper this morning showed these two maps from the Netherlands. One from 1860 and one from today. They tell a story. Red dots tell about urbanization. That was what the article was about. But there is more: the white spaces tell us about the closing of inland seas, the Rhine delta and the reclamation of land. Where Schiphol airport is situated now, was a lake in 1860. Dark green spots tell about increased afforestation and the emerging conservation ideals. Light green areas tell about the disappearence of waste lands of dry peat and sand dunes. Around the turn of the century Holland had to cope with desertification. A photo illustrates an example or informs us about a detail. Maps tell the whole story, show the dynamic of change and give us the bigger picture. In communication for change: use maps!

Tuesday, 24 November 2009

Include external knowledge in the project team

To succesfully capture and disseminate lessons learned it is useful to include knowledge management expertise when designing the project team. This is one of the messages of our evaluation of a multi-country forest governance project. The project focuses on a participatory approach with unpredictable and mostly intangible outcomes, depending on stakeholders outside the project. Learning on multi-stakeholder dialogues results mostly in implicit knowledge. To make such knowledge explicit you need expertise from outside the forest community. A good example of such need was the way a professor forest management was conducting a workshop to write up lessons learned (left column). The result were academic articles, with little news. Interviews with participants afterwards revealed that they knew much more and had more relevant insights than were written up in the academic exercise. In the right column a more effective approach is provided to make such knowledge explicit.

Monday, 23 November 2009

Talking to the press

In the end it is the change in habits of the people that is needed to combat climate change. That was the main message I prepared for my interviews with the press when I was two days in Madrid for talks at the Casa Encendida. I also had prepared some examples of why it is so difficult to change behaviour, especially with regard to climate change. And how communication could help in changing attitudes and support new practices. The Fundación Félix Rodríguez de la Fuente had organized several interviews. Via a two press agencies articles appeared in a series of news papeers, magazines and websites. E.g. in: Europa press, 15 September 2009 and Extremadura al día, 16 October 2009. My message on Copenhagen that politicians only take adequate measures, when their voters press for it, at least came over loud and clear. In hindsight I must say that talking to the press is still quite a learning experience for me. I feel more comfortable with strategizing or organizing a press conference.

Thursday, 5 November 2009

The future of disaster relief game

To get a process of peer learning going, CNA organized a game during the conference on "CLIMATE CHANGE, STATE RESILIENCE AND GLOBAL SECURITY". At the registration the over a hundred participants all got a game booklet with a scenario on climate change and global security in the year 2040. Each participant was provided with a card with the flag of the country (s)he was supposed to represent. It contained a 80-word description of the position of that country. A pannel of retired admirals played the role of a White House security advisor, the Joint Chief of Staffs, the Department of Defense Secretary, a Congressman and the Secretary of State. The audience had to vote on questions with regard to climate change and relief response: what would you do, how are you going to do it, how will this resource demand end. The panel then discussed what the response of the US administration should be. Afterwards a climate change representative of the current White House Council on Environmental Quality gave her reactions as an introduction to a lively plenary discussion.

Wednesday, 21 October 2009

Armed forces with a low carbon boot print

Military commanders not only have a financial budget but also have to fit their campaigns and activities within a pre-fixed carbon budget. Military planners from different countries co-operate on a regional basis on contingency plans for disaster relief in case of extreme weather events. Troops employed on peace-building missions have camps powered by wind and solar and electric vehicles. Military strategists consider weak states as weak because of failures of their environmental systems. They develop scenarios to support the ecological preconditions for human well-being as part of their mission to protect national security interests.
These are just a few of the images sketched by military strategists from different parts of the world of the changes in international security, during a conference on Climate Change and Security, organized by IES in Brussels a week ago. A hopeful dream, supported by the reality that there is no other choice. And the change is already ongoing: the military as leaders in sustainability?

What questions do people have on life style change?

"Are our messages about climate change not too much focused on fear and on problems?" "How can we change our behaviour if society continues business as usual?" "Will the economic crisis be an opportunity for change or an obstacle?" "Will climate change force us to use nuclear energy?" "How can we use the new social media to trigger behaviour change?" "What will our life style change look like?" "How do we mobilize our European societies to change towards a low carbon lifestyle?" These were some of questions from the audience last month, when I gave a lecture on 'Life and Sustainable Development' at the invitation of the Fundación Félix Rodríguez de la Fuente in the Casa Encendida in Madrid.

Tuesday, 1 September 2009

Calculating your footprint

Feedback on your footprint provides a nudge towards behavior change. There are many, maybe we should look at them from different angles: usability, education, feedback.
WWF Footprint calculator
WRI safeclimate calculator
An inconvenient truth impact calculator
Carbon trust Calculator (UK Government)
Carbon Calculator (EU)
Carbon calculator Yahoo Green
Best Foot Forward calculator
Ecological Footprint calculator Centre for Sustainable Economy
Earthday Footprint calculator
Sustainable Indicators Program Calculator
Ecology Fund Footprint calculator
New Zealand EPA Footprint calculator
Global Footprint Network
Carbon footprint calculator (commercial)
CO2 Benchmark: All emissions of companies world-wide, in one database

Behavour barriers to mitigate climate change

"What is unique about current global climate change is the role of human behavior," said Janet Swim, PhD, of Pennsylvania State University. "We must look at the reasons people are not acting in order to understand how to get people to act." The American Psychological Association's Task Force on the Interface Between Psychology and Global Climate Change just published their report. These are some of the findings about barriers for behaviour change:
* uncertainty over climate change reduces the frequency of "green" behavior
* most people don't believe the risk messages of scientists or government officials
* many people still believe climate change is not occurring or that human activity has little or nothing to do with it
* people undervalue the risks and believe that changes can be made later
* people believe their actions would be too small to make a difference and choose to do nothing.
* ingrained behaviors are extremely resistant to permanent change while others change slowly. Habit is the most important obstacle to pro-environment behavior.