Internet notebook about my work: deep listening to facilitate positive change


Monday 7 January 2013

Communication to generate and support change

These ten steps belong to the story of change in Boc. Also look at the ten steps to plan communication strategically. Note that the steps in the process were not immediately all exactly clear, but became much clearer as the process progressed. It were the focus groups that brought to light how redefine the issue. Once that was done the circular process of steps for planning communication was revisited a few more times.

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